Zoho Mail

Secure business email with admin controls, collaboration, and smooth migration

3.3

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Info updated on: Jul 29, 2026

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Spin up business email that teams can actually work from, not just read. With Zoho Mail, admins point DNS to Zoho, verify the domain, and roll out mailboxes in minutes. Create users in bulk via CSV or directory sync, map them to roles, and issue group addresses for departments like finance@ or support@. Build masked/alias addresses for hiring or campaigns to shield primary IDs. Enforce sending limits, signatures, and retention from one console. Set up SPF, DKIM, and DMARC with guided checks to protect your domain. You can route mail to archival or security gateways, fine‑tune spam thresholds, and define routing rules per group. If you’re consolidating providers, stage pilot users, preview imported folders, then schedule a cutover so delivery switches with minimal downtime.

For everyday work, Zoho Mail keeps people moving. Use smart filters to auto‑label, star, or forward messages the moment they arrive. Search with operators (from:, subject:, has:attachment) to find buried threads fast. Draft once and reuse with templates and merge fields; schedule send, set follow‑up nudges, and add per‑alias signatures. Turn any email into a task or calendar event in one click, and keep contacts tidy with unified company cards. Keyboard shortcuts, multi‑select actions, and conversation view speed up bulk triage. Notes and bookmarks live beside the inbox so research, links, and to‑dos stay in context during long projects. more

Review summary

Features

Custom domain hosting and DNS verification
Bulk user provisioning, roles, and departmental group addresses
Aliases/masked addresses for hiring and campaigns
Central policies for signatures, retention, routing, and limits
Guided SPF, DKIM, DMARC setup and domain protection checks
Spam controls, quarantine, and adjustable thresholds
Filters, labels, conversation view, and advanced search operators
Templates, mail merge fields, schedule send, and follow-up nudges
Per-alias signatures and unified contact cards
One-click convert to tasks/events
calendar, notes, and bookmarks
Shared folders, thread handoff with comments, and pin/archive tools
Attachment previews and large file links with expiration
Mobile apps for iOS/Android
2FA, TLS enforcement, encryption at rest, audit logs, GDPR tools
Integrations: Zoho apps, CalDAV, IMAP/POP, webhooks/automations
Migration from Google Workspace, Microsoft 365, or IMAP with delta sync
24x7 support and diagnostics

How It’s Used

Launch a new company email environment in a single day
HR recruiting with aliases and a shared hiring inbox
Sales outreach using templates and scheduled follow-ups
Customer support triage via a monitored group address
Project coordination by turning emails into tasks and calendar events
Vendor management with shared folders and threaded comments
Executive assistance: convert messages to meetings and track actions
Finance/legal teams applying department-level retention rules
Switching providers with a staged migration and cutover plan
Remote teams handling approvals and reviews from mobile

Plans & Pricing

Workspace

$3.00 per user / month

Any Team size
Enterprise-grade custom email
30 GBmail storage per user
File storage starts at100 GB/team
AI assistant (Zia)
Migration Assistance
Trident Desktop Experience (New)
Mobile & Desktop Apps
Identity Management & MFA App
eWidget & Developer Space
Unified Communication Suite
Collaborative Office Suite
Password Manager
Products Included
<ul>
<li>Mail
Calendar
WorkDrive
ToDo
Writer
Sheet
Show
Cliq
Meeting
Vault
Directory

Mail Lite

$1.00 per user / month

Any Team size
Enterprise-grade custom email
10 GBmail storage per user
AI assistant (Zia)
Migration Assistance
Trident Desktop Experience (New)
Mobile & Desktop Apps
Identity Management & MFA App
eWidget & Developer Space
Products Included
<ul>
<li>Mail
Calendar
ToDo
Directory
Cliq (Free)

Mail Premium

$4.00 per user / month

Any Team size
Enterprise-grade custom email
50 GB mail storage/user + 50 GB retention storage/user
AI assistant (Zia)
Migration Assistance
Trident Desktop Experience (New)
Mobile & Desktop Apps
Identity Management & MFA App
eWidget & Developer Space
Email Retention & eDiscovery
S-MIME
Mobile Access Management
Mail Data Loss Prevention (Beta)
Products Included
<ul>
<li>Mail
Calendar
ToDo
eProtect
Directory
Cliq (Free)

Workplace Professional

$6.00 per user / month

Any Team size
Enterprise-grade custom email
100 GB mail storage/user + 100 GB retention storage/user
File storage1 TB/team
AI assistant (Zia)
Migration Assistance
Trident Desktop Experience (New)
Mobile & Desktop Apps
Identity Management & MFA App
eWidget & Developer Space
Email Retention & eDiscovery
S-MIME
Mobile Access Management
Mail Data Loss Prevention (Beta)
Unified Communication Suite
Collaborative Office Suite
Password Manager
Intranet & Employee Engagement
Products Included
<ul>
<li>Mail
Calendar
ToDo
eProtect
WorkDrive
Writer
Sheet
Show
Cliq
Meeting
Vault
Directory
Connect

Workplace Enterprise

Custom

Any team size
Highest plans and custom limits of the included Workplace products
Identity management and Microsoft Active Directory cloud sync using Zoho Directory
Virtual Private Cloud for isolated hosting
Additional security and administration features via endpoint control
Custom Plans with other Zoho Products
Pooled Storage for Mail

Comments

3.3